Description

Ready to transform government from the inside out? Its easy to complain about government bureaucracy and transportation in large American cities, but what if you could actually improve them instead?

Thats exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a billion annual budget in a county larger than 40 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

Youll learn how to:

Navigate internal resistance

Build coalitions and fix processes

Recognize impenetrable fiefdoms

Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Author: Joshua Schank,Emma Huang,Marla Westervelt Berg
Binding Type: Paperback
Publisher: Business Expert Press
Published: 03/27/2026
Pages: 234
Weight: 0.71lbs
Size: 9.00h x 6.00w x 0.50d
ISBN: 9781637429440
Language: English