Description
Author: Jan Carlzon
Publisher: Harper Business
Published: 2/15/1989
Pages: 160
Binding Type: Paperback
Weight: 0.28 lbs
Size: 7.96″ H x 5.29″ L x 0.42″ W
ISBN: 9780060915803
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Moments of Truth — Jan Carlzon, Paperback-Fast Shipping
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